Hotel Grand Toya

The location is the best which just one minute walking distance to the bus terminal to/from Toya Station and in front of the ferry pier. Please see my photo. Perfect location. The front desk receptionist lady was friendly. I was placed to a lake view Japanese style room. It doesn't include shower but toilet in the room and it looks like old but I love the room. The view from the room's window to Lake Toya was excellent. I love my room's window can be opened, I could see more clear to the lake view and to have fresh air from outside by opening the window. Even it was a raining day, cloudy and frosty. The view is still spotless good. The service was good. The room was clean, tidy and come with all necessity, but bath/shower excluded. However, based on the price, I was happy with it because I don't mind to use the bathroom in the onsen area on floor one. There was only two down side that I found: First, the male onsen area floor was sticky and slippery with moss (My left hand accidentally touched it and my hand was sticked with moss in outdoor onsen area) that includes indoor and outdoor area. I wish they would take more effort to the cleanliness of onsen area. Second, the suana was not available for customer to use. However, I had a fantastic sauna and onsen in 万世閣 (a hotel where is just a few minutes walk away from Toya Grand Hotel) by a paying walk in onsen fee(1300 yen) for non-resident. So, it didn't affect me much. Overall, my experience was good. I would give Toya Grand Hotel 8 out of 10. I love Toya Grand Hotel. I would recommend it.

The location of hotel is best, from the windows, it is lake view. Staff here can speak both English and Chinese, no communication barrier. The front desk staff shared us the firework event in the night is the 1st one since 5 years, and recommended the best firework viewing location along the lake, and reminded us the timing. The hotel room has no private shower, and onsen is pretty small.

the total experince is great this is very trditional japanese style hot spring hotel the room is quite historial cosy and nice , the lake view is awesome. the price included the dinner and beakfast is really good i would like to recommend this hotel to my friend

-the room was tidy when first move-in but did not clean the bin for 2 days stay -Described as lake view but changed my room to lower G/F floor which was unable to see any lake view -the hot spring smelled moldy and some of the tiles in pool were peeling off. - understand the hotel was old fashion, but appeared to be more justified for the rate charged to us with better maintenance.

This is a hotel which look like from the 80s of last century. The location is very nice which is situated in the front of the lake. Apart from that, everything looks so old. The room which I stayed was big bu which is on the first floor close the the onsen and public toilet. Some people always talk outside so that the room is not quiet all the time. The window of this room is facing the lake. However, due to the privacy, a lot of plants blocking the view of people walking pass the room. It makes the room a little dark and no view. Moreover, the aren't enough plug for charging device too.

Favorite hotel

Very good

如果對硬件設施要求不高，還是挺好的一家酒店。日式榻榻米房間，有智能馬桶、洗臉盆、空調，但沒洗澡間，衹能去公共澡堂，其實也還方便。每個樓層增設了公共廁所，這一點很周到。酒店就在湖邊，臨湖房窗外就是洞爺湖美景。但窗外就是遊客大巴停靠點及遊輪碼頭，天亮後比較喧鬧，會影響在房間裏休息。一泊二食的話，早餐簡單，晚餐還不錯。如果拿到價格合適的房間還是不錯的。

Hotel Grand Toya (ホテルグランドトーヤ) at 144 Toyakoonsen, Toyako, Abuta District, Hokkaido, is a gem. With a stunning lakefront location, spotless rooms, and clear, friendly staff, it exceeds expectations for a 3-star hotel. Great value for money, basic amenities, and a fantastic breakfast featuring authentic Japanese cuisine make it ideal for sightseeing and budget-conscious travelers. Highly recommend for an enjoyable and affordable stay!